Your Call Is Important To Us
Me: "No it isn't, or you would have answered by now. And how ironic it is that I'm talking to a machine".
We've all been there.
My tele**communications** company (oh, the irony!) specialise in this sort of thing. I recently bought an i-mate pda2k, and very nice it is too. My telecommunications company (oh ok, Vodafone) could not tell me how to connect it to their network, especially since I didn't buy it from them. Even though they do sell the exact same pda. But with an earlier operating system. And for $700 more.
Heh. I understand.
In the end, I worked it out myself. The answer wasn't on their website (my first port of call), but I stumbled across the solution after trial and error (reboot the unit after making changes). And after a lot of cursing and swearing about over-promised tech that under-delivers with such frightening regularity.
Customers are such a pain. They expect stuff to work. Companies should handle that better. The headlemur has the same problem.
We've all been there.
My tele**communications** company (oh, the irony!) specialise in this sort of thing. I recently bought an i-mate pda2k, and very nice it is too. My telecommunications company (oh ok, Vodafone) could not tell me how to connect it to their network, especially since I didn't buy it from them. Even though they do sell the exact same pda. But with an earlier operating system. And for $700 more.
Heh. I understand.
In the end, I worked it out myself. The answer wasn't on their website (my first port of call), but I stumbled across the solution after trial and error (reboot the unit after making changes). And after a lot of cursing and swearing about over-promised tech that under-delivers with such frightening regularity.
Customers are such a pain. They expect stuff to work. Companies should handle that better. The headlemur has the same problem.
